GO Güvenli Ödeme

Rapid growth in the online shopping sector necessitates more stringent security measures. GO –Güvenli Öde is designed to ensure transaction security in Internet and mobile shopping with TROY cards through authentication. Card users or member merchants do not need to download any application on their device used for shopping in order to use the GO Güvenli Öde service.

Where can I use GO-Güvenli Öde?

GO Güvenli Öde can be used for your purchases via the internet and mobile application.

What should I do if I do not receive a verification code on my mobile phone?

In cases where you do not receive a single-use verification code via SMS to your mobile phone during the transaction, you can request the code again by pressing the "Resend" button. If you still experience problems, you can contact the Bank or Electronic Money institution that issued your card, report your problem and request that the necessary checks be carried out.

Do I need to register to shop online with my TROY card?

Banks and Electronic Money Institutions may have different applications. For this reason, we recommend that you confirm your TROY card online shopping ability with the Bank or Electronic Money Institution from which you received it.

How does GO Güvenli Öde protect me?

The one time-use password is only sent to the mobile phone registered in the system of the Bank or Electronic Money Institution from which you received your TROY card. Therefore, only you can perform the process.

Can I benefit from this service if I do not have a mobile phone registered in the Bank and Electronic Money Institution system?

If you do not have a mobile phone registered in the Bank and Electronic Money Institution system, we recommend that you contact the relevant institution and get guidance on what you need to do.

As a cardholder Do I need to pay any fees to use GO Güvenli Öde?

No. GO Güvenli öde is available for free