FAQ

Can I use my TROY card abroad? ?

You can also use your TROY card at locations abroad where the logos of international card schemes on the back of the card are accepted. If your card has the Discover logo on the back, you can use it at merchants abroad that are part of the Discover network. For detailed information, you can check valid locations at discover.com/accept

I lost my card, what should I do?

If you lose your card, you must contact the customer service of the card issuer to cancel your card.

Can I shop online with my TROY-branded card?

Yes, you can use your TROY card to shop online.

Can I use my TROY card on physical POS devices?

Yes, TROY-branded cards can be used on physical POS devices via chip or contactless payment methods.

How can I make payments using mobile devices?

By saving your card information to supported mobile applications, you can make payments via NFC technology or QR codes..

Can I make payments with wearable devices?

Yes, you can make contactless payments with supported smartwatches and wristbands.

How can I obtain a TROY-branded card?

You can apply for a TROY-branded card through partner banks or electronic money institutions.

Is there a fee for using a TROY card?

The fees and commissions applied to transactions made with TROY cards are determined by the card issuer. You can obtain up-to-date fee information on the official website of the respective institution.